Are these roses cultivated in Ecuador?

Yes our roses are grown in Ecuador. Fun Fact: 80% of all the cut-flowers sold in the United States are grown in either the Ecuador or Colombia.

Can these flowers be delivered at a special place and date as a gift?

You can certainly specify a specific address and can leave a personalized gift note that accompanies the flowers. You can also specify a date that you would like them to be delivered as long as it is between Tuesday and Friday. Please send Flower Explosion a message to specify the exact date that you would like them delivered. Thank you!

Is there a guarantee for these roses?

Yes. As it says in the product description if a customer is not satisfied a full refund will be granted.

I was wondering if you all deliver in Columbia?

Hello, Thank you for contacting us! Yes, we deliver to Columbia. We have deliveries all across the US. Best regards, Flower Explosion Team

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Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

What is Desertcart? Is it safe to order from?+

Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.