Highwood AD-BENW2-CGE Lehigh Garden Bench, 4 Feet, Coastal Teak
M**D
Total Satisfaction
The bench arrived one hour ago, and we've already enjoyed a good sit on the porch on this beautiful autumn day. The packaging provided excellent protection and was easy to open. The design is both sturdy and easy to assemble -- nice engineering. The instruction picture is liable to be misperceived, so one must be prepared to look away several times before the illusion is eliminated and the correct orientation emerges (if the manufacturer added a known element, like a person, the illusion would be eliminated entirely). All hardware was present, and the only needed tool was included. Altogether, it took my 13 year old and me around 20 minutes to assemble the bench, and that included several minutes lost to intermittent play with the packing material. The whitewash color is perfect for us (we had our fingers crossed, but weren't sure about the choice based on the online picture); it has a natural-looking weathered look while still appearing substantial and clean. It matches our home's age and the porch's look perfectly. Last but not least, the bench seems comfortable -- nice curve to the seat provides leg support while the back provides firm back support. As benches go, this is about as comfortable as I've experienced.
C**P
Terrible Directions!
I like the sturdiness, comfort and looks of this bench. However, it was difficult to put together (for a bench) because the directions are not clear. I had to go back and redo a couple of steps. I usually don't have difficulty putting things together. Make sure you don't tighten any screws until all the parts are together. The manufacturer should label the parts with left vs. right or put letters on each piece. As an artist and teacher, your illustrator needs to test the directions on a variety of people before including them with the product. I would not purchase this again when there are better products with better instructions out there. The slightly lower price is not worth the trouble imo.
G**Z
Sturdy and Ideal for outdoor use
We had purchased a swing from this company and loved it. In fact, we purchased a second one for our second home, but realized it would not be able to hang we wanted it, so doubled the one at home and bought the bench, instead. It arrived quickly and was easy to assemble except one screw was missing. Hopefully it will not be a problem. The bench is extremely solid, perfectly white and is ideal. We will use it for many years
R**W
Beautiful bench. I would have given it 5 stars ...
Beautiful bench. I would have given it 5 stars but there was two small places where the composite material had a small dented area but not worth returning, as the cushion I purchased cover the imperfections. After reading multiple reviews from this company, they do need to pay a little more attention to manufacturing defects before sending out to customers.
G**L
Good quality - missing four “B” screws
For the price point, it is a good composite material and ergonomic design. Only problem was that it was missing four B bolts (1/4’’x20x2’’). Had to go to Home Depot for temporary replacements. These things happen, but expect better quality control at this price point.
L**A
You'll Love This Bench!
I'm so happy with my Highwood Lehigh Bench. It's very sturdy, well crafted and beautiful; it's worth every penny. What I was most impressed with was their customer service. All pieces fit together with great ease until I came to the arms. The drill holes in the arm pieces did not line up properly with the rest of the bench. I called their customer service line and a friendly, helpful and live person answered the phone after two rings! They sent me new arms and instructions highlighted in yellow for easy assembly. Kudos to Highwood's customer service representative, Shannon.
A**F
Love this bench!
This company does faux wood right. It feels like wood...not that heavy waxy feeling most plastic "wood" has. Love the benches. Straight-forward assembly (my husband assembled them himself...often with something this size it takes 2 people). We have the porch swing too. Both are very comfortable. I wish I would have known about Highwood before ordering adirondack chairs that we can hardly move, they're so heavy. I highly recommend this bench.
L**S
Arrived Damaged
I love the color of this faux wood bench. It is super comfortable too and I see us getting a lot of use out of it. My only complaint is that it arrived damaged and it looks like it was just painted on top of the damage.
Trustpilot
1 month ago
4 days ago