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C**N
Excellent customer service
I must take the time to amend the review I had given a few days ago. Although the item received was not the best quality that I had received in the past from this company. I was more than thrilled with the quick resolution. I honestly thought my complaint would not be heard. Thank you for proving me wrong. I’m looking forward to future business with a company that values their customers.For this reason, you get 5 stars!!!Unhappy customerI have purchased these containers a few times before, usually the quality is great for the price. This time was very different. None of the lids would properly secure to the bottom, so every time I lifted the bottom of the closed container, the lid would pop off. I thought taping the two parts together would work, but it didnt. Returning them was not an option as I had customers picking up orders the next day. I had to provide instructions to each of my customers about how to properly lift the box to ensure the cupcakes would not fall out. I will not be reordering this product again. I have lost faith in this product. I was totally embarrassed when presenting to my customers.
J**O
All 6 did not fasten on one side
All 6 containers did not snap together along one side. This affected durability as they didn't stack well and buckled along the side that wouldn't fasten. I usually buy a different brand that was out of stock. If I hadn't needed them right away I would have returned them. Not the best. But the height of the lid is good for tall frosting/decorations. If they fixed the other issue this could be a good quality option.
S**.
Not good for transporting
These holders contained the cupcakes very well. They were nice and tall so the frosting didn't get damaged but the lids would NOT stay on the bottoms of the containers. These are definitely good for storage but but the lids kept falling off when we moved them. They were a great price though and were sturdy.
K**N
Not sure how two shipments can be so different?
I’m not sure how two drifters this shipments can be two types of cupcake holders? I reordered these because I liked the side slant to get the cupcakes out easier. But when I ordered the second shipment they didn’t have that? The tops would not stay on when moved... they would just pop off? And they used to link together on the top for easy transportation but didn’t do that this time? I’m very disappointed in the second shipment and not sure if I ordered again if this would change?
A**S
Sturdiness needs improvement
These were pretty good in regards to height but the sturdiness of them not so great. The lid would pop off every time I picked the containers up, which is embarrassing when trying to hand them off to customers.
A**S
Poorly made
The lids do not stay on these. When you try to carry they are flimsy
P**S
Open your package immediately and count then.
When your package arrives make sure you open immediately and count the boxes I received five not six. I made the mistake of not opening the package immediately until the day I needed them and I was short one.
E**A
No complaints
Used this for my sister wedding. Made it through transport.
Trustpilot
4 days ago
2 months ago