Q1: How to connect the wireless keyboard?A: Turn on the wireless of your ipad and keyboard case, when you see the keyboard light flash, please press the pair button, the ipad page will show the "Bluetooth keyboard", just click it and connect it. (In any case, as long as the wireless is turned off, you need to click any key on the keyboard to reconnect.If you still can't connect the keyboard, you can choose forget the device and reconnect).Q2: Why won’t the tablet connect with the Bluetooth keyboard?A:(1)Please check if the Bluetooth keyboard is in pairing mode. Next open the Bluetooth on your tablet to search devices and connect.(2) Please check if power of the Bluetooth keyboard is sufficient. Lack of power also would not connect. Please get the Bluetooth keyboard fully charged before Using.Q3: Will this case with keyboard designed for the iPad Pro 12.9 Release?A: This keyboard is designed for the iPad Pro 12.9 2018 Release.(3rd Gen, Model: A1876/A2014/A1895/A1983).Can not fit for other tablets.Q4: How to get replacement if you received damaged or defective item?A: 1. Click on‘Tonb Shop’next to ‘Sold by’ at this product page, then click on‘Ask a question'on the right top of page. 2. Offer your order id and detailed issue to Tonb Shop Customer support.Tips: If you are not clear about your tablet model number, please contact Tonb Shop customer support team before purchasing it.Compatibility: iPad Pro 12.9-inch Case (New 2018 Model 3rd Gen, Model number: A1876/ A2014/ A1895/ A1983)Specifications: Bluetooth 3.0 ABS chiclet keyboard (higher quality than silicone keys) Operating Distance: 10m. Working Time: 60 hrs. Charging Time: 2h-2.5h Operating Voltage: 3.7v 4.2V Product Contents: 1 x Premium Folio Leather Case (Tablet is NOT included!) 1 x Wireless Keyboard 1 x Micro USB Charging Cable 1 x User Manua.
J**H
Genuinely a great product
Just purchased a new iPad Pro and as it's a new product, there aren't many companies selling updated keyboard folio cases to match the new size. My options were Apple's own keyboard folio or this Tonb keyboard folio case. Apple's version is £200, which for a start is a ridiculous amount of money for a case with a keyboard, and doesn't even feel nice to use.I decided to give this product a try, and at £33 I wasn't expecting top-tier quality. How wrong I was. The case feels so well made, and the leather-type material and stitching feels great on it. It actually feels like it would be worth more than what Apple has churned out, which for the price I think is extremely good value, because even if this case was £75, I'd still say it would still be worth the money.The keyboard is completely removable, which is great for adapting to different setups, which you're on the sofa with it on your lap or at an office desk. There are also muliple grooves to change the resting angle of the ipad. They keyboard feels great to use, and I'm actually surprised how many features of the iPad can be used by doing vrious alt/shift commands. It makes it feel like a laptop without the trackpad. I couldn't rate the battery durability, as I've only had it for a week, but it connects instantly and has no lag etc, which is great.If there was anything I would say could be improved on the case, I would suggest using more powerful magnets for the keyboard to clip to a bit nicer. The magnets do the job and don't affect the keyboard much, but in the next iteration I think some stronger magnets would benefit the keyboard for sure.Overall, a superb product and deserves much more attention than it's currently gotten. Feels really well made and feels great to use. Had to laugh at other users who have commented negatively on how it doesn't have a track pad. It's an iPad, not a macbook. iPad's don't have cursor-based input, which I thought would be common sense to anyone that uses an iPad, lol.Cheers!
W**R
Cover and detachable Bluetooth keyboard
Firstly may I say that the keyboard is exactly as seen in the advert. Yes it has no trackpad, but I knew that when I ordered it, and frankly it would have added unnecessary weight. The linkage to the iPad pro12.9 (2018) was seamless and using blietooth was a breeze. I have also used this on my Mac Pro 5,1 and done away with the wired keyboard I had attached there. Once again attaching was a breeze. Not to be untested I bluetoothed it to my Mac book pro, and yes the attaching was a breeze. I have large hands so the well sized keys was a must for me, and there is a positive touch when pressing the keys firmly - ideal! I needed a good all-round cover for my iPad Pro and this foots the bill. I have squeezed the padding and find a firm press foam is included, not a flimsy thin padding. I suppose I could have liked a cowhide leather cover, but that would have trebled the price which for an included keyboard is very competitive. Finally, there is a very good pencil holder, tight enough to let you forget about losing it inadvertently.. Given it is exactly as advertised I suggest 5* is an accurate score
C**R
Brilliant case!
I bought this case before Christmas, I was a little sceptical at first as I was thinking of getting the Apple Folio keyboard but after reading the reviews as mixed and the folio keyboard was £200, I didn’t bother. I decided to buy this case and I’m so glad I did. The keyboard is excellent and the quality of the case is great too. Thank you.
R**.
impressed by product quality
I was really pleasantly surprised by the quality of this product at the price point - to be fair I was put off as the price seemed too low - on the downside it is a little heavy and a bit bulky when combined with the iPad but it gives a great level of protection and is really well designed. Quality of the materials is excellent and around an office it will look professional and could be taken into Board and client meetings where its appearance will not give its price away at all. The fact you can leave keyboard off entirely or type remotely is a bonus and it works really well as a stand. I like the keyboard feel a lot and the keys are really precise. Bluetooth connection was quick and effective. I admit only just received this but it seems like great value compared to the Apple product and arrived really quickly and well packaged. I don't usually write reviews so well done on the designer and everyone involved with this product it deserves to do really well.
S**I
NO TRACKPAD!!!
****Editing my review after the exceptional customer service received****The customer service was exceptional. After my research I found out many products especially for iPads don't provide trackpads. But the customer service was exceptional. They listened to what I had to stay and responded immediately and didn't argue with me and compensated for my inconvenience. Thank you guys.***************************************I bought this item for my iPad Pro 12.9 2018 model. The item fits good. But it has only to holders to holds the iPad. Although it seems to be secure, I can't guarantee a fall. And who would dream that the keyboard will not have a trackpad? Absolutely disappointing. There is nothing written in the description about it and even if I missed it, it should be somewhere small. I would have definitely sent it back and claimed refund, but unfortunately I threw away the packing as I gifted it to someone. So I'm stuck now. I don't know what the other person who received it from me think about me now. Thanks for the best unfit product.
T**S
Not for the iPad Pro 12.9 2018 (3rd gen)
The case is fine it works quite well for the price and has good viewing angles and positions, but the keyboard... well, after battling with it for days after it wouldn’t re connect the Bluetooth I spoke to both Amazon and Apple. The keyboard isn’t updated with the 12.3.1 update and as such it has issues. If it doesn’t reconnect (sometimes it did) then it wouldn’t find the iPad at all.Had to return it due to this. I’ve had to buy a keyboard case specifically designed to work with Apple iPad 12.3.1 on the 2018 iPad.
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