Delivery Time: - It will take 7-15 business days to arrive in USA with tracking number by USPS. Please note the shipping time not always correct. It may take double times for orders from December to January, please be patience or contact us, we will do our best to serve. After-sale service -We will keep in touch with you before and after your purshase. If you have any problem, please leave us a message. We will respond to you within 12 hours. Your satisfaction and positive feedback is very important to us. About Return of Osye Product What can I return? -You may return any item that is unused, in new condition, or any item that was damaged upon receipt. Who pays for return shipping? -If an item is to be replaced due to damage upon receipt, we will reimburse ship costs for return. We request that items are returned by the least expensive means. -If an item was returned due to change of mind or sizeing issues(definitive sizing information is posted on our site), requires to return the item to us, BUT SHIP COST WILL BE COVERED BY BUYER. How do I return items? -We've made the return/exchange process easy. Simply mail the item in their original condition. When we receive your return request, we will reponse with the return address, just mail the item to that address and provide available tracking number. Product payment will be return at once.
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