DELL Optiplex 9020 SFF Computer Desktop PC, Intel Core i5 Processor, 16 GB Ram, 2 TB Hard Drive, WiFi, Bluetooth 4.0, DVD-RW, Dual 19 inch LCD Monitors Windows 10 Pro (Renewed)

I am very happy with this purchase. It is an amazing deal for the price and the seller was very quick to respond and resolve some issues I was having initially. When I received the package, there was a hole in the side of the main box and the mouse packed inside was damaged. Everything was very well packaged and I do not blame the seller for this, it was obvious that UPS was a little rough with the package. I contacted the seller and they immediately sent out a replacement mouse. I was also having difficulty with a monitor, there were some issues with the picture and the menu button was not working properly, but I contacted the seller and they immediately offered to replace it. I sent it back and received high quality replacement and am very pleased with the entire package. While there were initially some issues at first, the seller was very fast and responsive and was on top of things and got it sorted out rapidly and I’m very happy with this purchase. The peripherals are kind of cheap, but for the price, that’s what I would expect. Everything functions well and I am just surprised at the overall value of this package and highly recommend it to anyone looking for a decent budget office desktop system with dual monitors.

You always have to be careful when buying computers sigh unseen, and especially with refurbished items. I was very happy with this purchase, with several important notations. First, as stated, the pair of monitors are randomly selected. I was lucky enough to get a matching pair of Dells. BUT, they are older models with VGA inputs only. I imagine the sellers are using this as a promotion and a chance to get rid of old stock. That being said, they present well and work fine. If you don't need extremely high graphics for constant movie watching or intense gaming, these are just fine. Second, remember, this is a Dell and they do things a bit differently. Dell uses a Monitor Port, which simply means, if you do desire a HDMI monitor you will need an adapter. They can be had from Amazon for about $9 but be sure you get a 4K ready model. Also, and this is important as it can trip you up as it did me at first. This computer comes with a WIFI ADAPTER. It is NOT WIFI ready BUT the adapter plugs into a USB port and works just fine. Again, they are using up old stock and the one I received is a 2.0 version. It works just fine, and I plugged it into a 3.0 USB port and got a touch bit more speed. 3.0 WIFI adapters are available from Amazon for a modest price. Finally, I highly recommend spending the few extra bucks for the Assurance policy. Remember, this is a piece of electronics, and a refurbished one at that. It's cheap insurance against future problems.

Where to start...Ordered this for my daughter so she could play some games on it. DO NOT buy from this company, it takes them weeks to fix. Yes it's refurbished and it's a good price BUT this company should have made sure it was in working order prior to shipping it out. After weeks of back and forth we finally found out it was a bad hard drive. After another 1 1/2 weeks of waiting for the new hard drive to arrive NO ONE ever called to walk me through installing a hard drive after notifying the tech who helped me on the phone. Luckily my daughter is smart enough to figure it out so now she has a perfectly good computer no thanks to this company. Oh and do not bother trying to talk to anyone on the phone it just goes to a voicemail that is never answered or returned. They only respond by email and does not take any responsibility for the junk they sell. If I could give them negative stars or zero stars I would. This company is a joke and I hope everyone who reads this decides against buying from this company.Zero stars for customer serviceZero stars for product quality

Pros: The Computer I received was well packaged and very easy to set-up. The computer and monitors themselves were in almost new condition which impressed me. The only Con was that this computer was advertised as coming with an optical DVD-RW drive. Mine was not. It would too much trouble returning it. I guess I will just have buy an external DVD-RW drive for $20.00 bucks. Other than that it seems like a good machine. Overall I give it 4 stars.

Todavía en muy buenas condiciones

I have had mine for a few months. It was working great but now it is starting to glitch. The internet adapter is starting and stopping also. I will replace that but the glitching is probably a hardware problem.

Computer was a good price and worked well. I felt this has been a great value over the price of a new computer. One of the monitors does blink off once in a while then come back on. They were used and I do not expect them to be perfect after several moths of use. I would buy again from this seller.