Yealink T57W IP Phone, 16 VoIP Accounts. 7-Inch Adjustable Color Touch Screen. USB 2.0, 802.11ac Wi-Fi, Dual-Port Gigabit Ethernet, 802.3af PoE, Power Adapter Not Included (SIP-T57W)

I purchased two of these phones - one for my "office-office" and one for my home office. The directions were in Chinese but the IT guy at my work had experience setting up SIP phones so he knew what to do.Both phones work great! The sound is superb and the ability to transfer calls via our virtual PBX VoIP service is super convenient.The handset has a nice "feel" (doesn't feel 'hollow" or too lightweight) so it's easy to get used to. Not as heavy as an old fashioned rotary phone with the heavy magnet but not "cheap" feeling either. Perfect balance.The display is amazing. You can program the phone to use your company logo as screen saver for the display. You can put any photo you like as a screen saver, just like your computer.The buttons are responsive and have a nice feel. Nothing about this phone is "cheap" but please note - IT DOES NOT COME WITH A POWER CORD. You will have to purchase the power cord separately.I will be shopping for a longer cord and hope this brand has one available.

I was trying to figure out how to connect additional handsets to this phone if I purchased the USB DECT dongle. The manual for the T57W doesn’t have any instructions about how this works so I looked up the manual for the USB dongle… again, no instructions. Also, would this work with one of 3 options of cordless handsets I was looking at, and if so.. how would I configure each handset.Yealink documentation is trash, so I contacted their customer support and submit a ticket. I said “your web documentation doesn’t provide this information” and asked, “does this work with…” and “can you provide installation instructions or manual”. After several days, they replied back, “yes it works, here is the link to the product”…. jeez, thanks.. basically a link right back to the information I said that was lacking on their site. So.. I bought everything I needed anyway including 3x W59R handsets. When the system arrived, not to my surprise, there were no new/additional instructions. I decided to pop the USB into the back side of the phone and on the screen popped up a configuration dialog and bam, it was installed. Wow, that was easy. Okay, so how do I pair the cordless phones? I went into the menu on the main corded phone, found the DECT menu and it was pretty much self explanatory. Pressed the pair button, then the pair button on the cordless and it works!You’ll need to log into the web server for the corded base to configure how each cordless makes and receives calls, but I think their menu system is straightforward enough that after a bit of tinkering, most people can figure it out.Everything works perfect. I have all the handsets configured to ring when the main extension is called. If someone is on the corded phone and another person calls, the call rings right over to all the other available handsets. Call quality is good. I use this system in a 7300 sq ft shop and there are no quality issues when talking on the cordless handsets when across the shop.I purchased this to use with Zoom Phone and on YouTube I saw a video showing this phone working with the Zoom app right on the device. Basically the phone runs Android and you can install via an app marketplace type thing. Well after looking into it, it involves a very hack’y way of SSH’ing into the phone and installing code, so not user friendly at all and would need someone with some decent technical know how. I don’t really care since I don’t need the Zoom app features since we are just using the phone.One of my biggest gripes with this phone is that in order to get into the advanced settings, you need to enter the same password you use for the web login. And since it’s not smart to leave those passwords easily guessed, it takes forever to type in all the different characters I use for a proper high security password. Every time you change a setting in advanced settings and click save, it kicks you out and you have to renter the credentials each time! Super annoying!The phone is also on a very aggressive tilt and the location the phone is at where we are using it, it gets bumped into a lot and the handset keeps popping off. I flipped the little tab that helps secure the handset if you walk mount it, but it’s super grippy now and catches each time when you lift the handset. It’s a little issue, but definitely enough to bother many.Transferring calls is also not as straightforward as I would like. Instead of bringing up the internal directory when you hit transfer, it brings up a dial pad and you need to hit the “more” button before you are presented with your saved contacts.I couldn’t get call parking to work with Zoom. The phone has its own call park which seems to interfere or cause some confusion. We also set the wallpaper on the web interface and after some time it keeps resetting back to the default…. Maybe an issue with Zoom’s provisioning.You can update the ringtone with any WAV file you want, but it has to be formatted VERY specifically. I found a free online file converter which was able to change additional settings on the file and after many attempts, I finally was able to get the right settings to make the file work. One wrong setting and the audio can play extremely fast or EXTREMELY SLOW, making the dead air before the first note sound like nothing is playing at all.I was able to break the phone. I managed to delete the menu button which essentially bricks the phone and takes away any functions past the main display. I had no idea how to fix it and had to figure out how to factory reset the phone. After resetting, the button came back. Later on I found out I could have also fixed this in the web interface.. but as I said, documentation on Yealink is a bit trash.

I am so very glad we bought these phones for our office. They work on Wifi like champions and crystal clear. Quick calling, great memory, extremely visible and easy to read. What a blessing after being stuck with Cisco products for decades!

Our old Polycom office phones were going to not be supported by RingCentral in May so we had to get new ones. I tried provisioning a Cisco phone first, but it was a nightmare. This unit was so simple, you punch its Mac addy into the RS admin website, it find the phone and provisions it for you. And once setup, it works great. Much more intuitive than our previous unit, like iPhone easy. Finally transfers are easy, we don’t have to memorize extension numbers anymore. And it saved us about $200 per phone by going this route over buying direct from RS.

Works great with Dialpad

It did not come with a plug, tried replacing the item but I went in a circle from amaO. To yealink.

The system is great very clear sound both directions. I recommend it. If like me use it with zoom phone it doesn’t have a camera. That is perfect for me as I use my desktop or iPad for those types of calls. And I do like being able to connect my iPhone to it as well.

I paired this phone with Vonage Business Communications, with the unlimited plan, and so far this phone is really great. It's as pretty as the picture, and super easy to use. The admin access is very picky, and if you loose access you'll need to sign up with Yealink to get help. That's my only issue here, otherwise, go for it!