Samsung S20 Ultra 5G Factory Unlocked SM-G988U1 Cosmic Black 128GB - US Warranty (Renewed)

So far it's great. Bought an item listed in, "excellent condition". Can't see anything from 12 inches away. I recorded a video when I opened the box, just to make sure amazon didn't blame me if anything came messed up. So far, everything looks great. I threw a case and 2 protective screens on as soon as I transferred my data.My biggest fear is the screen dying or the battery failing. so far, so good. Hopefully nothing crazy happens. Apparently, the s20ultra had some crazy issues with the screen and updates.I will update as I go on. So far, I don't see any sign that seller: "PHONE PLUG" has shorted me on anything. Everything looks great so far. I don't think I missed anything yet.

Just as described!Traded up for my Galaxy Samsung 8 plus, phone just arrived today but I can tell it is going to be absolutely incredible upgrade!I definitely have no problem buying a refurbished phone from these people again! Thank you very much!

Beware "TOP-NOTCH-TECH" seller.Seller response: "Sorry for the bad experience. Physical damage is not covered by the warranty. I suggest you have it repaired at a local store."1. Had phone less than 1 month.2. No, not physical damage. This was a overheated battery that busted back of phone. Batteries are supposed to be checked prior to selling "excellent" Amazon refurbished phones.3. Reporting seller, leaving 1 star rating to stay. This seller is awful.Samsung Galaxy S20 Ultra, 512GB, Cosmic Black - Fully Unlocked (Renewed) - Renewed "Excellent" per Amazon Standards we were told which includes battery checks and assurances against what has occurred.Back of phone cracked protruding suddenly. There are no cracks defects on the screen or other areas of the phone. ONLY back cover. Phone purchased 7/19/24, arrived 7/22/24. The phone gently used. No drops/incidents. No injuries to the phone prior to this occurrence. Item sitting on a desk. When picked up to authentic, I found that the back cover was cracked and protruding. Contacted selled and asked, "Can we return and receive replacement? Same "excellent" Amazon condition. Same make and model. Equivalent exactly to this phone. This phone has not even been here for 1 month. Still within Amazon return policy, but attempting to contact seller first to see if exchange possible before going through Amazon return/refund process." The hope is this is a 1 time fluke related to improperly checked battery before reselling product as "excellent" refurbished condition. Willing to go with that assumption until proven otherwise.Awaiting response from seller, will update if/when seller contacts purchaser. (Updated above).See attached images.

This phone looks like a brand new phone. This is such a good deal. How it is slightly lighter than the samsung s20 galaxy that I bought from backmarket.

The phone was packed nicely, came with the sim card pin and a cable. The rim of the case has several scratches and scraps, the screen itself have several mini chips and imperfections. It seems like someone stored it next to a set of keys and they rubbed. I ordered the case the same day as the phone and that covers up the scraps on the edges, I later bought a screen protector and it gave me troubles because of the chips on the screen, but after a day I was able to get the bubbles out. It also has random lock ups and I need to reboot from time to time. It has 5G which my S10 didn't so that is nice, but I have to turn off 5G sometimes because it will drop calls. Once I turn it to LTE only it works every time. Might be a 5G thing though since I never had 5G before. It seems to have issues but since it took me a few days to get it setup how I like I will live with the problems. This is the third refurbished phone I've purchased and the first one that doesn't look like new. It does get 4 starts but barely.

SIM card had some form fitting issues, there was extra plastic inside preventing a good fit but I managed to clear it out, also the Key Bank app is not compatible with the phone for some reason ill try toggling some settings to see if it will load. other than that. the phone is Unlocked and registers with 5G. All the other specifications checked out as good as far as I can see for 1 day. The phone I got was a ATT phone it still had some ghost apps from the default carrier, but it is not tied to the network. overall good purchase.

This phone is not unlocked it has a tmobile plan. I have tmobile so it doesn't effect me