Holy StoneHS700E 4K UHD Drone with EIS Anti Shake 130 FOV Camera for Adults, GPS Quadcopter with 5GHz FPV Transmission, Brushless Motor, Easy Auto Return Home, Follow Me and Outdoor Carrying Case

Okay, the drone is great. It does exactly what is advertised. It's a solid drone, films at 4k, and the picture quality is great. You can go onto YouTube to find examples. It's good quality considering I don't know of anyone filming a blockbuster film with one (and even then, you get the right LUT and you might be surprised with how polished the end result comes out). It checks a lot of boxes for most people. It has GPS, a follow mode, it comes with 2x batteries which give it an absolute TON of flight time. But all of that pales in comparison to the customer service experience I had with Holy Stone.So when I first received the drone, I went ahead and set it up. I'm extremely new to flying drones, but I consider myself to be at least a little bit technically literate, so when I couldn't get the unit to produce a Wi-Fi hotspot for my phone to connect to, I went through the basics to make sure it wasn't a PEBKAC error or anything, and then reached out to their support... on a Friday evening. I called, and after hearing it was after hours, I shot them an email, fully not expecting to hear word one until Monday. That was until, probably not 30 minutes later my phone rang, and someone let me know that they were actively working on my issue.Their tech support team ran me through a few troubleshooting options, all of which were clear, concise, and accompanied by pictures and videos. After it was determined that the Wi-Fi module in my unit was nonfunctioning, they told me that they'd ship a replacement, along with the obligatory "I can take 3-6 business days under normal circumstances for parts to ship, please allow that plus additional time for COVID related delays...". So there I was on Sunday night thinking it'd be 2-3 weeks before I'd have parts in hand to repair the drone.Well, it's Tuesday morning now, and they sent me a new drone. I take it out, test it, everything is working and I've got an ear-to-ear grin as I can now chase my poor dog around the fields next to where I live.The only suggestion I'd have for anyone buying a new one of the HS700E's, and this is more an issue with me being a very new drone flyer than anything else, is if you're going to fly it near anything (near trees or anything outside, or just generally inside), they make these propeller guard bumper rail things. I'd just buy them whenever you buy the drone. I'm sure they're not necessary for someone who's been flying for a while, and I have gotten a pretty good handle on it over the last hour because the controls themselves are very easy and responsive, but if you panic and press a joystick the wrong way or something and it hits a wall, I'm sure it's not easy to bounce back. I've had a couple of close calls, so mine are already in the mail.

I was looking for a mid class drone to update my girls setup. After much research and videos, I pulled the trigger on this one. The price was in the low range of what I was looking for. I was not disappointed when I opened the package. The drone is sturdy, great landing gear, the quick connect mechanism for the props is very unique and secure. We set it up quickly, and after watching a few other videos on it, we decided to give it a go. The drone hovered in place very well! Just so cool to look at standing still in place! The camera takes great pictures and video, when maneuvered properly. I really dig how you can take straight down shots by adjusting the camera tilt. Even at night taking it for a spin, it captures awesome images. We’re still exploring the other features it has. Once we feel like we can start messing with those, we will and I’ll update review. Battery life is great. Thought drone came with 2 batteries, but it comes with one. Maybe i heard it came with two from a YouTube review or something. Either way, great battery life and the indicator lights on it are nice. It doesn’t fold in like other drones out there. I was not looking for that feature, which was another reason why I decided on it. Customer service is on top of things! I read a few reviews talking about it, and they weren’t lying. Have sent and received emails from customer service in a very timely manner. Something that is becoming rare these days, but very good business practice. Overall I feel this drone is a great purchase. Built solid. Flys and hovers solid. Resists some mild wind. Very cool and awesome looking. The lights are great as well. The customer service is what completes it. If you’re on the fence for this one, just do it. You won’t regret it!

Good drone, got it set up and running pretty quick. It wouldn't start the first time and the app said 'Can't take off without idle mode' but the manual doesn't mention idle mode anywhere. I had no idea what it meant or how to turn it on or what the deal was. I turned everything off, turned it all on again, and it worked. I should have included in my original review that I *think* idle mode is started with a quick press of the lock button on the controller, which starts the propellers but doesn't cause it to take off.I use the app on my Galaxy Note Ultra 20 and the clip holds it fine, even in a case. You have to connect to the drone's network to fly, but that's not a problem. The picture is good, but it doesn't control very precisely. If you just let it hover, it will sway right and left, fly a little in one direction or another, and it never seems to respond tightly to the controls. It does fly and you can generally fly it around no problem, but it will add English (like in billiards, I mean, you know, spin) to any direction you give it, so for precise movements this would not be a good choice.VERY IMPORTANT: Turn off beginner mode in the settings! If you don't, it will greatly limit the range and control you have over the drone. The manual doesn't mention it, and I only discovered that through an obscure Reddit post. I almost thought it was defective and was going to return it until I found that info.