PolyVoyager 4320 UC Wireless Headset (Plantronics) - Headphones with Boom Mic - Connect to PC/Mac via USB-A Bluetooth Adapter, Cell Phone via Bluetooth - Works with Teams, Zoom & More

Got this to replace my wired Plantronics C520 and I wonder why I waited this long to get a wireless headset. It's easy to use and very good sound quality.PROS:* USB-C or USB-A models available (both the PC bluetooth dongle and charging station use USB-C on my model and are USB-A on other models)* Great sound with good noise cancellation that helps drown out my AC* Automatic integration with Windows 10 without installing any special software* Easy to pair with the PC bluetooth dongle (mine is USB-C) and my iPhone 13* Easy on/off switch to conserve battery and convenient charging stand* Automatically repairs with BOTH the PC dongle (Win10) and my iPhone when turning the headset on and I can payback from EITHER without having to switch or repair anything! I Love this feature* Volume/Pause/Play/Skip/Mute and on/off buttons on headset* Works with Zoom and Teams to answer/hangup/mute/unmute calls & meetings (Note: mine is NOT the "Teams" model so Teams has to already be running)* Can use the headset when plugged into USB power when battery is low* Can use the headset without the bluetooth dongle like a regular wired headset when the headset is plugged directly into a PC USB port.* USB-C model will work with PCs or charging ports that only have USB-A ports if you buy some cheap USB-C female to USB-A male adapters.* Great range on the bluetooth dongle (anywhere in my 2-story 1800sqft house and most of my 1/4 acre property including outbuildings). I find I can increase the reception by plugging the USB dongle into a USB extension cable and mounting it higher up rather than just plugging into the side of my laptop/docking station.CONS:* Wish the volume could go a bit louder, especially in Teams calls, but it's still plenty loud, especially when playing music.* Wish I could swap the Right/Left sound so I can use the microphone on the left side instead of the right side (which you can still do if you don't mind hearing stereo sound come out the wrong earpieces)* Wish I could turn off the annoying phrases the headset says to me when I use it ("Power on", "Battery high", "PC connected", "Pairing", "Phone connected", "Volume Maximum", "Mute on", "Mute off", "Power off", etc.), but at least it's usually drowned out by the louder audio content. [Edit: Apparently you can change the Mute/Volume phrases to be tones by downloading the smartphone app, but not the other phrases]* If you buy the USB-C model and your PC has limited USB-C ports (or the port is covered by a docking station like mine is), you may need to order some cheap USB-C to USB-A adapters so you can use any USB-A port or power source for the bluetooth dongle and/or charging station.* Documentation included in the package is abysmal (only a simple "Start Here" tag attached to the headset with a couple diagrams). Had to download the manual to figure out how to connect and use when I first got it.* Some models don't include the charging station so make sure you get the right one* A bit pricier than similar models.BOTTOM LINE: I highly recommend this headset for anyone who wants to replace their wired headset used for meetings/calls or who wants to listen to music from their PC or phone without having to constantly re-pair devices.

I've had this thing for just under 2 years now, and had tried no less than 6 other headsets of all different brands before this. In the end, they all sucked in one way or another, this one worked half-decently, and I was just too tired to keep looking.I should note that I use this mostly to connect to my Macbook Pro, for conference calls on Teams, and to listen to music and movies on my computer...First, the good: The headset is pretty comfortable (nice padding) and lightweight, and the battery life is great. I'm on this thing nonstop all day long, and have never come close to running out of battery. And the range is as good as any Bluetooth headset available. Sound quality is not going to impress anybody, but it's not bad, and fine for my purposes (bass is better than most when listening to music). And the noise canceling works fairly well...I have a super-clicky keyboard, and nobody ever knows I'm even typing, although some small part of this is also down to the software noise canceling built into meeting apps like Teams. I preferred this headset over its big brother, which has a short, solid boom mike, because I wanted to be able to position the mic right in front of my mouth.But the bad...The mute button, the MOST IMPORTANT BUTTON, worked for about 2 months after I got it, then worked intermittently for about another month. Then hasn't worked at all. This makes it nearly impossible to walk around the house while on a call... I either have to leave the mic on and hope I don't make any noise, or I have to run back to my computer every time I need to talk. This is endlessly frustrating.Connectivity also sucks. I keep the thing fully updated with all the firmware updates, but in the last 4 or so months, I have many issues where the headset shows as being connected, but no sound comes through. I have to fiddle with all the components, turning the headset and the computer settings on and off for several minutes to get it working, and sometimes sound will come through for 2 seconds before cutting out again. I am a software coder and have built lots of computers, so this is not a problem of a luddite having issues with tech. I thought for a while that it was due to my 5 year old Macbook, but I just recently got a brand new MacBook Pro with M3 Max, and the problem persists.Plantronics used to be top-of-the-line for this type of equipment. Those days are long gone. Stay away.

I've been using this headset every day for almost 2 years now and it's nearly perfect. Working from home i needed the noise canceling feature and this headset to keep the clients from knowing I'm sitting on my porch in the woods and this did the trick. The battery life on this is great, I'm able to work an entire shift with zero issues. As much as I use and abuse this thing it still keeps working and if I do ever figure out a way to break it I will probably buy this exact same one. The only complaint I have is the lack of bass in the line out but this isn't a headset for recording studio quality audio... it's for work.

Update: sound from mic is good enough after making some adjustments.I’ve been using Poly - Voyager 4320 UC Wireless Headset for about a week and here is my first impression:Pros:1. Easy setup, just plug adapter to Mac and the headset is already paired and working2. Sound from speakers is great3. It’s lightweight and suitable to wear it at dayCons:1. It requires a separate app to give the setup2. Mic is much worse than my previous headset as reported by coworkers when I used it back to back with my previous headset3. Mic doesn’t stay in the curvature I set for a long time, which makes the mic performance suffer even more