Iv received the pillow but it’s hard as a rock haha is this normal?

Yes but once you’re head has moulded to it it’s very comfortable.

What pillow case will fit this pillow?

Tempur Uk don’t make a pillowcase to fit this pillow, I have found pillowcases which would fit on ebay

How do I know which size is best for me?

I had the same problem, and eventually contacted Tempur. They just said "medium" without checking any measurements, which wasn't very helpful. I guess they might count most adults as medium; perhaps you'd need to be a real heavyweight to need large, and a child to need small?

For neck pain, do you sleep on the thinner side or the higher side?

Higher side for better neck support.

Desertcart Logo

Deliver to Ukraine

For best experience Get the App

DOWNLOAD THE APP

WE SOURCE ITEMS FROM

UAE
UK
India
USA
Japan
KOREA

Customer Services

About Us

Customer Support

Description

🛌 Elevate your sleep game with TEMPUR’s original comfort innovation!

TRUSTED TEMPUR QUALITY - Backed by a brand synonymous with premium sleep technology and durability.
OPTIMIZED MEDIUM SIZE M - Ideal 50x31x10/7 cm dimensions tailored for balanced comfort and support.
LIGHTWEIGHT TRAVEL READY - At just 1.26 kg, it’s your perfect companion for restful sleep anywhere.
HYGIENIC EASY TO MAINTAIN - Washable fabric cover ensures freshness and long-lasting comfort.
ERGONOMIC SUPPORT FOR NECK SPINE - Designed to cradle your neck perfectly, reducing stiffness and improving sleep quality.

The Tempur Original Pillow in medium size (50 x 31 x 10/7 cm) offers ergonomic neck support with a lightweight 1.26 kg design. Featuring a washable fabric cover, it combines hygiene with premium TEMPUR material technology to enhance sleep quality, making it an essential travel and home sleeping aid.

Common Questions

Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

What is Desertcart? Is it safe to order from?+

Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.