Level Connect - Wi-Fi Bridge Accessory for Smart Locks, Remotely Control from Anywhere - Compatible with Alexa & Google Home

This is an electronic device for one specific function. It enables you to use your Level Lock with an app on your phone while you are away from home. It works incredibly well, and very fast.Let me back up a bit.At first I had this hooked up using a name brand Door Bell camera from another company. The door bell camera was made to handle the Level Bolt Lock bluetooth signal which allowed you to lock and unlock your door from any location, not just at the door but away from home. This is incredibly convenient if you need to let someone in your home while you are not there. Also great if you are not sure if you locked the door when you left the house.Anyway, it worked ok using the 3rd party Doorbell camera, but I decided to get rid of the doorbell camera due to another price increase this year. I purchased a subscription free from another company. Which meant I need to purchase this product to allow using my door lock when not at home.This device nails it perfectly. Im typically a critical person and can be picky about products that dont deliver. This one does and wow. The lock works faster than ever before for both my wife and I.Summary -Wi-Fi products can be tricky for some people but if you have reliable wi-fi in your home, this device will work perfectly> Its rare I feel so much praise for a company. Sometimes what you hope you will get you do not. In this case, I got exactly what I hoped for. Thank you Level Connect.

This product exists solely to extract more money from Level users. It only works with one lock at a time, so it's not even useful as a hub. It sometimes randomly disconnects. I tried adding a temporary code while away from home, and the app just says "pending" indefinitely, even after getting home. Save your money and stay away from Level.

The Level Connect Wi-Fi Bridge is a fantastic addition to any Level Smart Lock or Level Bolt! It’s super easy to set up and instantly enables the lock Wi-Fi, adding so much convenience. Now, I can control the lock remotely, which is perfect for letting in guests or checking on the lock status when I’m away. It works seamlessly with the app, making the whole smart lock system even better. I highly recommend this for anyone looking to upgrade their Level lock with remote access!

I purchased a Level Bolt lock and the Level Connect to use with Home Assistant. I kept the Bolt, which I like very much, but sent back the Connect. The Connect works with Alexa, but doesn't do anything for adding the device to Home Assistant. To get the Bolt to work with Home Assistant, I had to use a Bluetooth proxy. It was a pain to set up, but once it was working, it worked well. Level has been promising Matter support on the Bolt for some time, but it has yet to materialize.

No problem installing.

It did work initially, but after the return window closed, it stopped working. So far, I've attempted to get it reset and reconnected about 20 times. It just doesn't work, and the documentation doesn't really provide any troubleshooting. That doesn't shock me, there's really only the reset button. Personally, I think the device needs to be replaced, so I've connected the company for a replacement.

I have a lot of Level products since I love their clean, minimalist design - my front door has a Level Lock+ and the Level Keypad mounted on a nearby post.I use Alexa to control all of my smart home automation - lights, TV, you name it. The one thing I always wished Level had was Alexa support, and now we have it! Setup was totally painless; it connected and found my Lock+ immediately, and it was very easy to add the device to my Alexa.If you’re wondering about security - Alexa requires a “voice key” PIN code so no one can yell through your window to unlock your door. I added the “lock front door” to my “good night” routine, so now when I’m ready for bed, I just say “Alexa, good night” and my lights shut down and the front door locks. Perfect!Highly recommend getting this as an addition to your Level.

The connection between the level lock and the level connect is easily disrupted. My primary reason for purchasing the connect was to allow for lock control via the Echo Hub. This feature is wonderful, if you can get the Alexa app to pair with the level connect. Not sure if this has anything to do with the recent purchase of Level Lock by ASSA ABLOY, but the product needs serious improvement.

Don’t buy this if you want to sync your lock to Alexa. When setting up the level connect you will need to add the “level home” skill to Alexa. If you are in Canada the level home skill is not available, even though on Amazon.ca they advertise it “works with Alexa”!! Response from Level support was:“We have no scope in terms of functionality of the apps like Level App outside of the US due to combination of geographical restrictions, market prioritization, legal and regulatory compliance challenges, localization complexities, technical limitations and considerations related to customer support and demand assessment. As such, users in regions where these apps are not officially sold or supported like level locks may experience limited access or functionality due to these factors.”Amazon needs to take down the misleading representations about this device “working with Alexa”. Its deceptive marketing!

Can't use if you're in Canada due to the Level Lock Alexa skill not being available outside the US. Why is this available to buy on amazon.ca I don't understand and the company is not doing anything about it.